20% Discount for a Deep Cleaning Service | Mother’s Day Special
hazels cleaning logo

Frequently Asked Questions

BOOK YOUR APPOINTMENT NOW!

Do you service my area?

If you’re within the Dallas TX Metro area, absolutely. If we can reach your home within one hour of Dallas, TX you’re in!

How much will it cost?

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.

Do you bring your own cleaning supplies, products and equipment?

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.

What happens if something goes wrong during my appointment?

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

Is my billing information kept safe and secure?

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Can I trust my cleaning professional?

All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Hazel's Cleaning Services certified cleaner.

Get $30 OFF your First Cleaning Service

Hazel's Cleaning Services does have the right to alter add ons and adjust the booking if necessary ; but will give an understanding of reason, if changes will be made.
crossmenuchevron-down